To provide customers with high quality, meet customer expectations, valuable service. Specifically, great service should have the following characteristics:

1. Professional: Service personnel should master the necessary professional knowledge and skills, and be able to make reasonable suggestions and answer questions to service objects.
2. Efficiency: Service personnel should complete the service process efficiently to reduce waiting time and waste time.
3. Communication: Service personnel should be good at communication, able to effectively communicate with service objects, understand their needs and give appropriate feedback.
4. Personalization: service should be different from person to person, and provide personalized service for different customers to meet their individual needs.
5. Responsibility: Service staff should take responsibility for the services provided, actively solve the problems in the service process and effectively solve the problems of customers.
In short, excellent service should be high quality, customer oriented, detailed, efficient, personalized and responsible service.